What is a chief data and analytics officer, and why do you need one?
Not too long ago, data and analytics were considered just ordinary parts of larger information-related…
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Digital transformation, change management, data analytics and business intelligence, enterprise community, enterprise search, SaaS, and more.
How AI-enabled enterprise search improves the customer experience
They say that a rising tide lifts all boats, but as Warren Buffet famously quipped:…
3 things successful change leaders do
We’ve all heard the saying that change is the only constant. The fact is, not…
Make community management more efficient and scalable with Khoros ACM
In a previous blog article, I wrote about a specific feature of the Khoros Accelerated…
Elevate your decision-making with Power BI’s AI capabilities
When it comes to evaluating and presenting business data in a meaningful way, many organizations…
How to use data to build a business case for change management
By Leslie Ottavi and Heather Marks Tangibly measuring change is notoriously difficult, which makes it…
Unlock community insights with Khoros Monitor Walls
A hidden gem as a part of the analytics offering in the Khoros Care and…
Onshore, nearshore or offshore software development: which is right for you?
There are three main geographical options for managing the people element of software development projects,…
3 ways intelligent search and personalization future-proofs customer service
As we transition into 2023, a decade after Forrester published a report announcing that the…
10 steps to a ubiquitous online community
The power and value of digital enterprise communities is well documented. By empowering users to…
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