CaaS | iTalent Digital

Orchestrate Your Digital Strategy and Achieve
the Change You Want.

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Harness the Power of Change. iTalent Digital’s Change as a Service (CaaS) model, delivered by expert consultants and fueled by our intelligent change platform, Chama, enables you to realize your business vision and desired outcomes with sustained adoption.

Change as a Service (CaaS): The only Change Model that Future-proofs Your Business

Traditional change management methods don’t cut it in today’s fast-paced marketplace. To move at the speed of digital, your company needs to incorporate change into its core operating model. It’s not enough to implement change management as a discrete initiative. In a world where change is constant, change management is best managed holistically across projects, programs and portfolios, and integrated into how you do business.

THE CHALLENGES INHERENT IN TRADITIONAL CHANGE MANAGEMENT METHODS

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  • Informational silos, minimal cross-organizational visibility
  • Service focused on a discrete initiative
  • Inflexible and late engagement
  • Inconsistent delivery, cultural insensitivity
  • Coverage gaps
  • Low customer satisfaction; focus on the task, not support
  • Low organizational change management maturity

iTalent Digital’s Proprietary CaaS Model elevates transformational change management from the project to the enterprise level.

  • Enterprise-wide visibility and accountability across the portfolio, programs and projects
  • Sustained adoption through active listening, metrics and change adaptation tailored to the culture
  • Transparency, quality and consistency across simultaneous change initiatives by dynamically understanding the level of change saturation, change risk, impacted stakeholders, and the actions that are driving sustained organizational adoption
  • AI-driven technology that enables data-driven decision-making in alignment with business priorities and strategic objectives
  • Change orchestration built into the organization’s operating model;
    generation of an overarching learning environment to act upon what is and is not working
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CaaS Components

PEOPLE are central to achieving the desired result.

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Chama is the technology that enables the delivery of Change as a Service.

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Intelligent insights capability illuminates change magnitude and saturation for visibility across the enterprise and empowers learning.

Powered by up-to-date information about stakeholders, change impacts, assessments and action plans.

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Pulse feature communicates news and pushes targeted questions for feedback on readiness and effectiveness that builds knowledge and feeds the AI engine.

  • I am so impressed with what your team has accomplished in three short months. You are running circles around our other vendor (big 4) that is also providing a managed service.

    Aparna S.,

    Director of Sales Operations,

    Google

Let’s make change orchestration part of your organization’s DNA

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